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Who We Are:

At WebMugs.com. we’ve been providing high quality, lowest cost promotional printed items since 1997.

Our goal is to provide you with the best selection, quality, pricing and service in the industry. If you’re not happy, we aren’t happy. We strive to meet your needs in getting it there, on time, every time.

Production Time:
We streamlined our in house facility to accommodate rush production at a reasonable cost. Most items ship within 6 working days. Should you need expedited production or rush delivery, depending on the product and your budget, we can usually offer you a variety of rush production service options, rush shipping, or both, all to meet your in hands date.

Finding Items:
Can’t find it? Not a problem. Just ask us! Our dedicated, live, non-commissioned people are happy to help. Contact us today.

Minimum Order Quantities, Overruns & Underruns:
If you require only a small quantity, we’ll do our best help you keep your budget to a minimum. Depending on the product, we usually can accommodate less than minimum quantities. Please confirm any charges for breaking standard quantities prior to placing your order.

We are happy, thrilled, actually to provide you with samples of our high quality merchandise so you can see and feel the difference we have perfected. Should you require a sample or product proof, let us know by contacting us. We ask that you help defray costs by providing us with a Fed Ex or UPS shipping number, or provide us with payment for the nominal shipping charge. Due to the high level of sample request abuse, samples are charged per piece, which are credited to your order, when placed.

Actual, Physical Product Proofs:
It’s only natural to want to see & feel the finished product before placing a large order. We encourage you to speak with your sales representative about having a single piece physical production sample proof made up prior to your order being fulfilled. Should there be any corrections or changes made, the balance of your order would be unaffected by prior changes, and be made the way you intended. Usually, a nominal fee is added to your order, and any screens or art charges would be credited to your final order, once the sample is approved. Let us know how we can help by contacting us.

Large Volume Custom Merchandise:
We are happy to provide the industries most competitive pricing on our product. Should you need specialized, personalized large volume or custom pricing on any of our products, a custom manufactured item, or a special combination arrangement, contact us to receive a custom quote by contacting us today.

Corporate, Government, Not For Profit & Educational Purchases:
We are proud of our work in the in Corporate, Government, Not For Profit & Educational sectors and offer attractive and competitive pricing and terms to these institutions. Should your order require more personal assistance, contact a knowledgeable Sales Professional to receive the attention you deserve by contacting us today Feel free to fill out a credit application to fax in with your PO, and it will be reviewed for approval by our corporate sales team.

Product Availability:
We do our best to maintain an adequate supply of our products in stock. From time to time products do sell out and we do our best to replenish our warehouses. Should a product become unavailable you will be notified in a timely manner. We do suggest that you call in advance by contacting us today and to ensure current stock levels. Although we cannot be held responsible for an out of stock product, or discontinued items, we will do our best to comb through our warehouse for that last few cartons that you need.

Product Color/Style:
Sometimes the exact color or style you need just isn’t available. Or sometimes the previous order called for 25,000 units of the purple item you needed, and we need some time to replenish our warehouse. In general for all items, and especially for calendar and seasonal items, we suggest you by contacting us today to determine availability, and strongly recommend you choose a backup color or style as a second choice.

Custom Products:
Need something simple? Extravagant? Something impossible to find? We can custom manufacture most items in almost all categories. Contact us today.

Custom Quotes:
Should you need a large quantity, or special delivery, please contact us today. We’ll sharpen our pencils to make the numbers work, and often, go below our low margins to ensure your product is made at the best possible price.

Carol Beatty, Malibu, CA

I really needed your 14 oz blue mugs in a SUPER RUSH for our Uncle Ronnie’s Root Beer Floats. Not only were you guys cheaper than anyone else I found on the internet, you got my order out in less than 24 hours! Wow. The mugs got here on Wednesday And they look great Carol Beatty Malibu, CA

Jamie L. Marcolongo, American Express Concierge

I just wanted to extend my sincere gratitude for your assistance and speed. My client and myself are extremely happy with the product and overall the experience. You made the process so easy and worked with us in order for us to get these on time. I really appreciate it. Thank you! Jamie L. Marcolongo American Express Concierge Circles A Sodexo Company Chelmsford, MA

Karen Portnoff & Co, Manalapan, NJ

You guys have become my main source for purchasing specialty items. I was amazed that all the price quotes beat my usual distributors. BUT I must say I would not do business even if the price were better if it were not for John Doyle. John is a true professional. He is always available. He is always honest. He will not allow any product to leave the facility without making sure it is perfect. Basically he will watch your back. I am assured that when the product comes to my office, it is something that I will be proud of. Bottom line: if you want the best job, best price and no stress.. Call  and ask for John! Karen Portnoff & Co Manalapan, NJ

John Libby, Greater Raleigh Emerald Society

I was glad to find your company online. I was at my wits end in dealing with companies that promise one thing and deliver another. Your people responded to me quickly, and it was Sunday! I got a price that was way better than the competition, personal service, and prompt delivery. The mugs I ordered are perfect for what we need them for. Thank you. John Libby Greater Raleigh Emerald Society Knightdale, NC

King Ludwig’s Beer Garden, Helen, GA

Your price for beer mugs for our Beerfest was the lowest around. We compared your prices with all the “Big Guys” who we’ve ordered from in the past. Not only did you completely save us by remaking our art ( beautiful) the order come out amazing, and in 3 days!! You GOT our business!. King Ludwig’s Beer Garden Helen, GA

Meena Forsyth, FSE, Halifax Canada

As a government agency in Canada, we were initially concerned about ordering from an American company via the internet. After we called and placed our order, your prices on the nice calendars were cheaper than we could get them in Canada! even including the added cost for shipping! It was a smooth order process, and they came out really nice for our campaign. Meena Forsyth FSE Halifax, NS, Canada

Diane, Scientific Water Conditioning Company

Although the calendar print was small and Andrew really didn’t like the way they came out, it was really nice that you reprinted the entire order so quickly during the crazy season – You made sure it came out right, and we will certainly reorder next year. Diane, Scientific Water Conditioning Company Linden, NJ

Jamie Loveall, Meals on Wheels

Not the first time we used you and won’t be the last.. The cups were made very nice, and the quality shows. You are a preferred vendor, and thanks for making this happen so quickly. Jamie Loveall Meals on Wheels Casper, WY

Richard Wilson, Volkswagen of Pasadena

Once again, you guys did a great job on making glass mugs for us. The kick off event was a hit and people loved your mugs! Not only did you get them here super fast, the price was AMAZING, you helped us save a bundle on shipping, and they look great. No one else was able to match your price and the service was so personal. I love working with you guys! Richard Wilson Volkswagen of Pasadena Pasadena, CA